Last updated: May 2026
This refund policy applies to paid purchases of the AI Stack Starter Report and related digital report products. If a user completes payment but the report is not delivered, a duplicate payment occurs, or the report cannot be accessed due to technical errors, please contact billing@lingchiai.com for redelivery, repair, or refund.
If payment succeeds but the digital report is not delivered, the user may request redelivery or a refund. Please contact billing@lingchiai.com with your order details.
If a duplicate payment occurs due to a technical error, the user may request a correction or refund for the extra charge.
If the generated report is technically unavailable or corrupted, the user may request redelivery. If redelivery is not possible, a refund may be issued.
Since this is a digital report, refunds after successful delivery are reviewed case by case. We do not offer automatic refunds for digital reports that have been delivered and accessed.
The report does not guarantee commercial results, revenue, or business growth. Therefore, "dissatisfaction due to not making money" is not an automatic reason for refund.
Refund processing may depend on the rules and timelines of the payment provider used for the transaction. We will follow applicable payment provider procedures for approved refunds.
For refund requests, please contact billing@lingchiai.com with your order details and reason for the request.
Legal entity: 青岛泽森引擎信息科技有限公司 (Qingdao Zesen Engine Information Technology Co., Ltd.).